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Creating Agents in ChatGPT

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In this Creating Agents in ChatGPT program, learn how to turn ChatGPT into a purpose-built AI agent using instructions, knowledge, tools, connected apps and actions. Build and test an agent around a real business workflow and learn how to move from prompting to delegated AI work.

  • 4 hours of focused live training
  • Build and test a real ChatGPT agent with hands-on labs
  • Equip agents with research, knowledge and tools.
  • Build an agent that researches, reasons, acts and delivers.
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    Course Overview

    In this 4-hour live Creating Agents in ChatGPT program, learn how to build purpose-driven AI agents in ChatGPT that can work with knowledge, conduct research, use tools and complete multi-step business tasks. Through hands-on labs, participants will design, configure, test and refine an agent for a real-world workflow, moving from basic prompting to practical agentic AI.

    Key Highlights

    Build a purpose-built AI agent - Design a specialized ChatGPT agent with clear instructions, goals, behavior and boundaries.

    Give your agent knowledge - Add files and trusted information so your agent can work with organization-specific context.

    Equip your agent with tools - Use ChatGPT capabilities, apps and external actions to extend what the agent can access and do. GPTs can use either apps or custom actions, not both simultaneously.

    Turn research into agentic work - Use Deep Research for multi-step research, source analysis and structured outputs instead of simple web lookups.

    Connect agents to business systems - Understand how apps, APIs and MCP-based integrations can bring external data and actions into ChatGPT.

    Test and improve agent behaviour - Create realistic test scenarios, review outputs and refine instructions, knowledge and tool usage before deployment.

    Creating Agents in ChatGPT Course Content

    Download Syllabus
    Module 1 Build your first AI agent in ChatGPT

    Agent fundamentals

    • What makes an AI system an agent
    • ChatGPT as an agentic work platform
    • From prompting to delegated work
    • Instructions, goals, context and boundaries
    • Designing an agent around a business outcome
    • Understanding when to use chat, GPTs, research and agentic workflows

    Lab 1: Create a purpose-built GPT

    • Define a business use case
    • Create the agent instructions
    • Configure role, behavior and boundaries
    • Add conversation starters
    • Test the agent in Preview
    • Refine instructions based on results

    GPTs can be configured with instructions, conversation starters, knowledge and selected capabilities.

    Outcome:

    • A purpose-built ChatGPT agent configured for a specific business task.
    Module 2 Give your agent knowledge and capabilities

    Knowledge

    • Working with uploaded files
    • Structuring knowledge for better answers
    • Grounding responses in trusted information
    • Choosing what belongs in instructions versus knowledge

    Capabilities and tools

    • Web search
    • Data analysis
    • Image generation
    • Working with files
    • Using connected apps
    • Understanding tool selection

    Lab 2: Build a knowledge-powered agent

    • Add business reference material
    • Configure the agent to use the knowledge
    • Test knowledge-grounded responses
    • Use data analysis on business data
    • Test the agent with real scenarios

    Outcome:

    • An agent that can work with business knowledge and use ChatGPT capabilities to produce useful results.
    Module 3 Connect research, apps and actions

    Agentic research

    • When to use standard search versus Deep Research
    • Planning multi-step research
    • Selecting trusted sources
    • Synthesizing findings
    • Producing evidence-based outputs

    Deep Research can combine public web information, uploaded files and supported connected apps to produce structured, cited research.

    Apps and external actions

    • Connecting ChatGPT to external services
    • Using apps as data and tool sources
    • Understanding custom GPT actions
    • APIs, authentication and schemas
    • When to use apps versus actions
    • Introduction to MCP-powered integrations

    Custom GPT actions connect GPTs to external APIs using authentication and an API schema that defines available operations.

    Lab 3: Connect an external capability

    • Connect a supported app or configure an API action
    • Define the information/action available to the agent
    • Configure authentication
    • Test the external interaction
    • Review the result and refine the workflow

    Outcome:

    • An agent that can extend beyond its built-in capabilities and work with external information or services.
    Module 4 Test, orchestrate and deploy

    Agent workflow design

    • Breaking complex tasks into steps
    • Research → analysis → decision → action
    • Human approval and control points
    • Handling failures and ambiguous requests
    • Designing reliable agent workflows

    Testing and improvement

    • Create real-world test scenarios
    • Test instructions and tool selection
    • Review output quality
    • Identify failure points
    • Iterate and improve

    Deployment and sharing

    • Sharing purpose-built GPTs
    • Workspace considerations
    • Publishing and access controls
    • Understanding user permissions
    • Monitoring and improving the agent over time

    GPT sharing and publishing depend on account type and workspace permissions, and current OpenAI documentation says new GPT creation/publishing is restricted on personal ChatGPT accounts while Business, Enterprise and Edu workspaces can enable it according to workspace settings.

    Lab 4: Test and launch the agent

    • Run end-to-end business scenarios
    • Test research and tool usage
    • Fix weak responses
    • Add safeguards and approval points
    • Validate the final workflow
    • Share the completed agent where supported

    Outcome:

    • A tested, refined and shareable ChatGPT agent designed around a real business workflow.

    Schedules for Creating Agents in ChatGPT

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      Creating Agents in ChatGPT Exam Details

      Certification

      There is no official OpenAI certification that this 4-hour course is designed to prepare participants for.

      This course is focused on practical skills for building and using AI agents in ChatGPT, including custom GPTs, knowledge, research, tools, apps and actions.

      Prerequisites
      • Basic familiarity with ChatGPT and generative AI
      • Understanding of business workflows and problem-solving
      • Basic familiarity with files, documents and web-based research
      • For API/action labs, basic understanding of APIs and authentication is helpful but not mandatory

      No advanced programming experience is required.

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      Creating Agents in ChatGPT is ideal for

      • IT professionals
      • Business analysts
      • Solution architects
      • Product managers
      • Project managers
      • Data and AI professionals
      • Digital transformation professionals
      • Technical and business leaders
      • Professionals looking to apply AI agents to everyday business workflows
      Enquire Now

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      Journeys that keep Inspiring ✨ everyone at AgileFever

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      Bhargav Varma

      Product Manager

      The course completely changed how I look at ChatGPT. Instead of treating it as a chatbot, I learned how to build a specialized agent around an actual business workflow and give it the right knowledge and tools.

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      Kevin Goel

      Business Transformation Lead

      The hands-on work with custom GPTs, research and external integrations made the concepts practical. I could immediately identify several processes in our organization where these agent workflows could save significant time.

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      Ajay N

      Solution Architect

      What stood out was the complete workflow. We didn’t just configure an agent. We gave it context, connected capabilities, tested real scenarios and refined the experience. It made agentic AI much more concrete.

      Frequently Asked Questions

      1. What will I learn in this course?

      You will learn how to build purpose-built AI agents in ChatGPT using instructions, knowledge, research, tools, apps and actions.

      2. Do I need programming experience?

      No. Basic ChatGPT and generative AI familiarity is enough for the core course. API knowledge is helpful for the advanced integration lab.

      3. Is the course hands-on?

      Yes. You will build one complete business agent throughout the four hours and progressively add knowledge, research capabilities, tools and testing.

      4. Do I need a paid ChatGPT plan?

      Access to specific agent-building and workspace capabilities depends on the ChatGPT plan and workspace configuration. The course should use an eligible environment for the hands-on exercises. Current GPT creation and publishing availability varies by account type and workspace permissions.

      5. Is this an OpenAI certification course?

      No. It is a practical AI agent-building course focused on applying ChatGPT capabilities to real business workflows.

      Build AI agents that research, reason, use tools and get work done

      Apply Now